John Deere Engine Supervisor

Summary:
Supervises and coordinates activities of production and service workers. Supervises workers engaged in layout and machine operating fabricate, structural, wire, or technical and field services workers by performing the following duties.

Essential Duties and Responsibilities include the following. Other duties may be assigned.
• Supervises, directs and evaluates programs. Exercises judgment, selects appropriate methods and techniques for resolving problems.
• Ability to be responsive and persuasive at all levels of the organization.
• Supervises office, sales, service and production worker activities to achieve optimum utilization of equipment and employee productivity.
• Strong interpersonal, communication and managerial skills needed. Ability to lead, motivate and direct subordinates.
• Interprets company policies to workers and enforces safety regulations. Established or adjusts work procedures to meet schedules.
• Analyzes and resolves work problems, or assists workers in solving work problems. Initiates or suggest plans to motivate workers to achieve work goals.
• Maintains time and production records. Confers with other supervisors to coordinate activities of individual departments.
• Inspects products to verify conformance to specifications and directs setup and adjustments of machines.
• Studies schedules and estimates worker hour requirements for completion of job assignment.
• Recommends measures to improve production method, equipment performance, and quality of product. Estimates, requisitions, and inspects materials.
• In-depth knowledge of company’s products, policy and procedures.
• Pro-actively establish effective relationships and support others in achieving high performance.
• Demonstrate professional behavior, flexibility, and effective communication skills in their interactions with others.
• Influences people rather than demand others.
• Responsible for exhibiting professional behavior with both internal and external business associates that reflects positively on the company and is consistent with the company’s policies and practices.

Supervisory Responsibilities:
Directly supervises up to 15 employees. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Competencies:
• Technical Skills – Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
• Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service ; Responds to requests for service and assistance; Meets commitments.
• Interpersonal Skills – Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others’ ideas and tries new things.
• Oral Communication – Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Delegation – Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.
• Leadership – Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
• Judgement – Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
• Motivation – Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
• Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Safety and Security – Observes safety and security procedures; Reports potentially unsafe conditions ; Uses equipment and materials properly.

Education and/or Experience:
Associate’s degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. A technical background in a related field is preferred. Must possess hands on knowledge in most areas of responsibility.

Language Skills:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills:
To perform this job successfully, an individual should have knowledge of CAT DBS Database software; Internet software; Order processing systems; MS Excel Spreadsheet software and MS Office Suite Word Processing software.

Certificates, Licenses, Registrations:
Valid driver’s license and clean driving record required.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts; fumes or airborne particles; outside weather conditions and vibration. The noise level in the work environment is usually moderate.

Required Travel:
Up to 10%